Homeowner's Vetting Checklist

How to choose a contractor in Central Massachusetts

Hiring a contractor is one of the highest-stakes decisions you will make as a homeowner. Work through this checklist before you sign anything. It applies whether you are planning a remodel, an addition, or an ADU in Worcester County or MetroWest.

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This is the same vetting process a careful homeowner follows before handing over a deposit. Tap each item to confirm it. Every item is written so that a checked box means one thing: verified and acceptable. Your progress saves on this device, and you can share your checklist with a partner or co-owner using the share button.

One note before you start: Massachusetts credential and consumer-protection requirements depend on the property, the project type, and the scope. Detached ADUs, new construction, specialty trades, and owner-builder arrangements can be treated differently. Confirm the registrations, licenses, and permits your specific project needs with your local building department before you sign.

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In Massachusetts, most residential remodeling on an owner-occupied one-to-four family home is governed by the Home Improvement Contractor Law (M.G.L. c. 142A). Start here, before you discuss the project, because everything else depends on it.

Verify us too. Ask any contractor you are considering, including us, for their HIC registration number and confirm it in the MA Contractor Hub before you meet. A contractor who welcomes the check is telling you something good.

Which credentials and permits apply is not the same for every job. A remodel, an addition, and a detached ADU can be treated differently, and specialty trades have their own licensing.

The best lead is a contractor someone you trust has already worked with. Build a short list of two or three real candidates before you start comparing.

A proposal is a written document you can compare, not a number quoted over the phone. The lowest bid is rarely the best value, and a low number usually means something has been left out.

Ask every contractor on your short list the same questions. Their answers, and how readily they give them, tell you who runs an organized operation.

When you call a reference, ask these questions. Detailed answers, positive or negative, are far more reliable than vague praise.

Much of the housing across Worcester County and MetroWest predates modern materials rules. These risks belong in the plan before any demolition begins.

Massachusetts law requires a written contract for any home improvement project over $1,000, and it must include specific terms. Read it in full before you sign, and never sign a contract with blank spaces still in it.

Your backstop: if you hire a registered contractor, do not pull your own permit, and later win a judgment or arbitration award you cannot collect, the Residential Contractor's Guaranty Fund may reimburse part of your actual loss, up to $25,000, among other eligibility requirements. Filing deadlines and other conditions apply. Confirm the current details in the MA Contractor Hub.

You did the homework

Ready to talk through your project?

You now have the same checklist a careful homeowner uses to hire with confidence. If you are planning a project in Worcester County or MetroWest and want a straightforward conversation, no pressure, we are happy to answer your questions.

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JEP Contracting · Design-Build in Worcester County & MetroWest, Massachusetts · Serving homeowners since 2002

This checklist is provided as general guidance for Massachusetts homeowners and is not legal advice. Verify current requirements with the Office of Consumer Affairs and Business Regulation and the MA Contractor Hub.
© JEP Contracting. Building in Central Massachusetts since 2002.